customized menu

Menus are tailored to client preferences, with options for different event types and dietary needs. We specialize in exclusive menu design, considering cultural, religious, and thematic factors, and provide creative presentations to delight guests. Additionally, we ensure flexibility for dietary restrictions, offering gluten-free, vegan, kosher, and halal options. For beverage pairings, we offer personalized recommendations and inclusive drink choices. We also provide custom branding for menus, incorporating logos and multilingual options for a personalized touch. Menu tastings are available to ensure quality and client satisfaction before final approval, with adjustments based on feedback.

  • Options for restaurants with specialties in various cuisines (Mediterranean, Creole, Italian, etc.) and a variety of dishes.

  • Creation of menus tailored to the needs of each group (cultural preferences).

  • Adaptation for allergies, gluten intolerance, dairy, etc., or preferences for vegan, vegetarian, halal, kosher, etc.

  • Advice on selecting wines or beverages that complement the menus.

  • Incorporation of the travel operator's branding on the menus (Logo, company name).

  • Menu inspections, tastings before final approval.

consultation

We specialize in menu optimization and pricing analysis to boost profitability and customer satisfaction for restaurants. Our services include performance analysis to identify top-selling dishes, strategic redesign of the menu for better layout and pricing, and integration of trendy, sustainable options. We also conduct market comparisons to ensure competitiveness and offer cost-effective pricing strategies, maximizing profit margins while maintaining high-quality customer experiences. These solutions are designed to help travel agents and operators enhance their clients' dining experiences while improving restaurant performance.

rate negotiation

Our rate negotiation services focus on securing competitive and favorable prices for your business and clients through strategic negotiations. We conduct thorough market analysis to identify pricing opportunities. Additionally, we offer flexible agreements tailored to your business and client needs, with customized pricing packages and mutual incentives. We also conduct regular reviews and updates to ensure agreements remain aligned with market changes and evolving client requirements.

  • Negotiation of preferential rates.

  • Agreements tailored to the needs of your company and your client.

customer support

We offer 24/7 customer service to ensure seamless experiences for your clients at partner restaurants. Our team is always available to handle requests or issues, no matter the time zone. We provide instant responses to queries, minimizing wait times. We also take a proactive approach to anticipate and resolve potential problems, such as booking conflicts, before they affect the client experience. Each interaction is handled with personalized support, tailored to the specific needs of both travel agencies and restaurants, ensuring smooth and professional service at all times. As mediators between travel agents and restaurants, we prioritize delivering exceptional service for your clients.

  • Immediate responses to inquiries, problem resolution, and continuous support.

  • Live chat, WhatsApp or instant messaging, email.

  • Quick resolution of any issues related to bookings or restaurant operational services.

reservation management

Our reservation management services ensure seamless coordination between tour operators, travel agencies, and restaurants. We facilitate clear communication, adapt to specific needs, and resolve any issues efficiently. Our proactive approach includes confirming reservation details, offering real-time updates, sending personalized reminders, and conducting post-event follow-ups to enhance client satisfaction. Additionally, we specialize in managing group reservations, from corporate events to family gatherings, by securing favorable terms with restaurants, organizing customized experiences, and overseeing event execution to ensure everything runs smoothly.

  • Efficient coordination of the reservation process.

  • Ensuring that each reservation is properly managed and updated with all details.

  • Organization for large groups with specific requirements.