your culinary travel partner
Building a family of partnerships
Buenos Aires Malaga Marbella
WHAT WE DO
At Cocin, we specialize in creating seamless, profitable connections between the culinary and tourism industries.
By partnering with us, you partner with a network of restaurants through a single point of contact, saving you time and effort while expanding your offerings.
Our goal is to simplify the process for travel agents and operators .We integrate our selves as one more of your team by managing partnerships, negotiate and carefully tailor menus to your clients' needs. Coordinating reservations and resolving on-site issues.
Our solutions come with twenty years of experience in the restaurant and hospitality industry we are able to offer client-focused service, personalised care. Consider us an extension of your team, always ready to ensure everything is taken care of.
our services include:
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Customized menu
Menus are tailored to client preferences, with options for different event types and dietary needs. We specialize in exclusive menu design, considering cultural, religious, and thematic factors, and provide creative presentations to delight guests. Additionally, we ensure flexibility for dietary restrictions, offering gluten-free, vegan, kosher, and halal options. For beverage pairings, we offer personalized recommendations and inclusive drink choices. We also provide custom branding for menus, incorporating logos and multilingual options for a personalized touch. Menu tastings are available to ensure quality and client satisfaction before final approval, with adjustments based on feedback.
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rate negociation
Our rate negotiation services focus on securing competitive and favorable prices for your business and clients through strategic negotiations. We conduct thorough market analysis to identify pricing opportunities. Additionally, we offer flexible agreements tailored to your business and client needs, with customized pricing packages and mutual incentives. We also conduct regular reviews and updates to ensure agreements remain aligned with market changes and evolving client requirements.
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Reservation management
Our reservation management services ensure seamless coordination between tour operators, travel agencies, and restaurants. We facilitate clear communication, adapt to specific needs, and resolve any issues efficiently. We also optimize logistics through technology to streamline the entire process. Our proactive approach includes confirming reservation details, offering real-time updates, sending personalized reminders, and conducting post-event follow-ups to enhance client satisfaction. Additionally, we specialize in managing group reservations, from corporate events to family gatherings, by securing favorable terms with restaurants, organizing customized experiences, and overseeing event execution to ensure everything runs smoothly.
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consulting
We specialize in menu optimization and pricing analysis to boost profitability and customer satisfaction for restaurants. Our services include performance analysis to identify top-selling dishes, strategic redesign of the menu for better layout and pricing, and integration of trendy, sustainable options. We also conduct market comparisons to ensure competitiveness and offer cost-effective pricing strategies, maximizing profit margins while maintaining high-quality customer experiences. These solutions are designed to help travel agents and operators enhance their clients' dining experiences while improving restaurant performance.
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Customer service
We offer 24/7 customer service to ensure seamless experiences for your clients at partner restaurants. Our team is always available to handle requests or issues, no matter the time zone. We provide instant responses to queries, minimizing wait times. We also take a proactive approach to anticipate and resolve potential problems, such as booking conflicts, before they affect the client experience. Each interaction is handled with personalized support, tailored to the specific needs of both travel agencies and restaurants, ensuring smooth and professional service at all times. As mediators between travel agents and restaurants, we prioritize delivering exceptional service for your clients.
OUR PARTNERS
Our partners are known for their exceptional professionalism and commitment to excellence. With highly trained staff who deliver impeccable service, they ensure a seamless dining experience from start to finish. Each restaurant takes great pride in sourcing the finest quality ingredients, allowing them to create dishes that are both flavourful and artfully presented. Their carefully selected wine lists feature a wide variety of fine wines, perfectly curated to complement every meal, making every visit a memorable occasion. We are proud to work alongside such dedicated partners who share our passion for quality and hospitality.
